Outsourcing services are offered through various delivery models, onsite consulting, offsite execution and now the new and emerging model is Build-Operate-Transfer (BOT) model.

Here, it is important to note that this model rests on specialists (read domain firms) who bring in best knowledge and skill sets for setting up this project. The model works on outsourcing the early stages of project execution to the specialists and once the project starts running smoothly, it is taken over and run by someone else (like government in most of the cases).

BOT means that the client has a right to own the facility, while the third-party vendor builds the facility, hires employees, gets the operation running for a certain period of time and then hands over the operations to the client after the said period. During the contract period, the vendor and the client work closely with a senior client representative monitoring the operations. At the time of transition, the vendor is suitably compensated. Thus, the BOT model gives an opportunity and liberty to customers (offshore) to get Offshore Center (OC) built and operated as per their specific needs and also set up the processes in various stages to suit their business needs. The stage-wise process helps the client to evaluate the risks involved and helps them to check the feasibility before investing in full-fledged manner. This model offers the right to customer to acquire the operations of such center at the end of contract period, if they desire so.

Benefits

Opportunity to capture market share rapidly or address a crying need in a short period of time.

• Advantage of not getting distracted while setting up a new venture
• Ability to focus on the organization’s core competency
• Opportunity of accessing best in class skill-sets
• Conservation of capital expenditure
• Cost effective outsourcing during the initial period of build out and operating
• Reduced operating risk and knowledge retention when related to sensitive processes
• Ability to launch a complete end-to-end solution in short duration